Ingram Micro says ongoing outage caused by ransomware attack

Ingram Micro, a U.S. technology distributing giant and managed services provider, said on Monday a ransomware attack is the cause of an ongoing outage at the company.

The hack began on Thursday, after which the company’s website and much of its network went down. Late on Saturday, the company said in a brief statement that it was working to restore systems so it can begin processing orders again. 

Ingram Micro on Monday alerted shareholders to the breach before markets opened in the United States.

California-based Ingram Micro is one of the world’s largest technology distributors, shipping tech and hardware to companies around the globe. It is also a managed service provider for its customers’ clouds, effectively acting as an outsourced IT department for smaller corporate customers.

The outage is reportedly affecting software licensing, preventing Ingram Micro’s customers from using or provisioning some products that rely on Ingram’s systems. 

No major ransomware group has taken credit for the breach yet, but Bleeping Computer reports that the hack was caused by the SafePay ransomware gang. It’s not uncommon for ransomware gangs to name hacked companies and publish portions of stolen data in an effort to extort victims into paying ransoms.

Ingram Micro spokesperson Lisa Zwick did not immediately return a request for comment.

Do you know more about the ransomware attack at Ingram Micro? Are you a corporate customer affected by the disruption? Securely contact this reporter via encrypted message at zackwhittaker.1337 on Signal.